Privacy Policy
Please read this privacy policy (“Policy”) carefully to understand how we will use and protect your information. We will not share your information with anyone except as described in this Policy. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting www.bluamoeba.com (the Website) you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of this Website, you expressly consent to our use and disclosure of your Information under this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions. Questions regarding this Policy should be directed to your.story@bluamoeba.com
Bluamoeba DMCC recognises the importance of protecting the privacy of all customers or users who visit Bluamoeba DMCC hosted or sponsored websites. We also believe it is important to inform you about how we will use your personal information and to give you choices about the use of this data. For these reasons, we encourage you to read this Privacy Policy carefully. Privacy Policy is directed and applicable to individuals who visit the sections of Bluamoeba DMCC website accessible at www.bluamoeba.com, as well as any other Bluamoeba DMCC websites or web pages accessible through Bluamoeba DMCC website or other promotional or subsidiary websites that Bluamoeba DMCC hosts or sponsors such as mini-sites or pages on third party social networking services, directed at consumers or end-users in any region of the world.
When you subscribe on the Website to receive Bluamoeba DMCC announcements and communications by email you will provide us with your contact and identification details. The set of personal data is required to receive our communications. Please ensure that your data is accurate and, in case of any change to the personal data that you have provided us, please timely write to Bluamoeba DMCC or amend your information online. We are committed to protecting your privacy. Except as described in this policy, we do not divulge, sell, trade or rent your personal information to third parties.
What kind of information do we collect?
We may collect and store personal information from you, such as your name, email address, postal address, phone number, gender, birthday, personal interests, product reviews and ratings, etc., when you subscribe to our newsletter, contact us with a question or concern, fill a form in our website or participate in a contest, promotion, or survey. We collect and store certain other information automatically whenever you interact with this Web site. For example, we may collect your IP address, browser information, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data and reference site domain name. We also collect information regarding customer traffic patterns and site usage.
How We Use Personal Data?
Your personal data will be stored and used, primarily to keep you informed by e-mail or via phone SMS or voice calls about us and our products, services, promotions as well as events organised or sponsored by Bluamoeba DMCC. It can also be used to administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services.
Who do we share information with?
We may engage third parties from time to time to perform services in connection with the operation of our business. Examples of these services include marketing, public relations and promotional material distribution and other activities, surveys, contests, website evaluation and data analysis. We provide personal information to these third parties, but we authorise them to use this information only in connection with the services they perform. These parties may also collect information directly from your use of our site, but we prohibit them from using such information in anything other than an aggregated non-personal form. We may share aggregated demographic information with our partners and advertisers. Aggregate demographic information is not linked to any personal information that can identify any individual.
If you wish to delete your personal details, have an inquiry, or would like to submit a complaint regarding the User Privacy, please contact our team via email at your.story@bluamoeba.com
Collection of Delivery Information
Users can upload the recipient’s phone number, address and other details which can be used by Bluamoeba DMCC, its partner service provider or contractor to contact the recipient for the delivery of the order. We only use the information shared by the user for the execution of his/her order.
When you use our website, we collect and store your information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth and customised experience. This allows us to provide services and features that most likely meet your needs, and to customise our website to make your experience safer and easier. More importantly, while doing so we collect Delivery information from you that we consider necessary for achieving this purpose.
If you choose to buy a product or service or make a payment through our website, we collect information such as a billing address, other payment instrument details, etc. If you send us Personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you.
We collect Delivery identifiable information (email address, name, phone number, other payment instrument details, etc.) from you when you fill up any form on our website or make payments through our online payment gateway. We may use your contact information to send you offers based on your previous orders and your interests.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
If your Delivery identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by emailing us at your.story@bluamoeba.com or by contacting us by telephone at +9714 435 6288 (10AM-5PM from Monday to Friday excluding Public Holidays).
How we will use your information
We may use Information held about you in the following ways:
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
- To provide you with delivery services or personalised content relevant to what you are searching for
- To improve our Services and delivery processes
- To notify you about changes to our Services
- For any other reason which we deem necessary to enhance your experience of the website.
Communications from the Site
Special Offers and Updates
We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.
Press Releases and Newsletters
If you request to receive our press release(s) or newsletter(s), we will use your name and email address to send these documents to you. Out of respect for your privacy, please contact us at your.story@bluamoeba.com if you subsequently wish to be removed from this mailing list.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.
Legal Disclaimer
We may share your information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt in. We may disclose your information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose your information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or Personal safety of our users or the general public.
If you no longer wish to receive our newsletter, promotional communications or information emails, you may opt out of receiving them by following the instructions included in each communication or by emailing us at your.story@bluamoeba.com
Clear Gifs (Web Beacons/Web Bugs)
We do not use clear gifs (I.e. Web Beacons/Web Bugs) in our HTML-based emails. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users and to let companies know which emails recipients have opened, allowing them to gauge the effectiveness of certain communications and the effectiveness of their on-line marketing campaigns. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.
Links to Other Sites
Our website may have links to other websites including Payment Gateways that may collect Delivery specific or identifiable information about you. Bluamoeba DMCC is not responsible for the privacy practices or the content of those linked websites.
Advertisements on bluamoeba.com
We do not use third party advertising companies to serve ads when you visit our Website.
Security
The security of your information is important to us. We make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of Personal Data. We maintain organisational, technical and administrative measures designed to protect Personal Data within our organisation against unauthorised access, destruction, loss, alteration or misuse. Your Personal Data is only accessible to a limited number of personnel who need access to the information to perform their duties. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately.
We retain your Personal Data as long as we are providing the Services to you. We retain Personal Data after we cease providing Services directly or indirectly to you, or complete a transaction through our online payment gateway, to the extent necessary to comply with our legal and regulatory obligations, and for fraud monitoring, detection and prevention. We also retain Personal Data to comply with our tax, accounting, and financial reporting obligations, where we are required to retain the data by our contractual commitments to our financial partners, and where data retention is mandated by the payment methods that we support. Where we retain data, we do so under any limitation periods and records retention obligations that are imposed by applicable law.
Use of payment links on our website
You agree and acknowledge that you will not use the Payment Links on our website for any payments prohibited under any applicable law in any manner to conduct any activity in violation of applicable laws and, for any activity linked with terrorist financing, money laundering, bribery, corruption or fraud. All payment links will only be used to pay for any products, goods or services as mentioned in the official quote/invoice provided by Bluamoeba DMCC.
Business Transitions
In the event Bluamoeba DMCC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Delivery identifiable information will be among the assets transferred.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it periodically. If we make material changes to this policy, we will notify you here, by email, or through a notice on our home page.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.